Usage Policy

Effective Date: 01-01-2024

Introduction

At 98Mailbox India (“98Mailbox.in,” “we,” “us,” or “our”), we are committed to providing reliable and high-quality email services to all users. To ensure fair access and optimal performance for everyone, this Fair Usage Policy (“Policy”) outlines acceptable usage of our services. By using our services, you agree to comply with this Policy.

Purpose of the Fair Usage Policy

This Policy is designed to:

  • Prevent activities that negatively impact service performance.
  • Protect the rights of all users to access reliable and efficient services.
  • Maintain compliance with legal and regulatory standards.

Acceptable Usage

General Usage Guidelines

Our services are intended for personal or business communication. Users are expected to:

  • Use the services responsibly and ethically.
  • Avoid activities that consume excessive resources or degrade the performance of our systems.
  • Comply with applicable laws and regulations.

Email Usage

When using our email services, you agree not to:

  1. Send Spam or Unsolicited Emails:
    • Do not send bulk emails to recipients who have not explicitly agreed to receive them.
    • Avoid sending chain letters, pyramid schemes, or similar types of communications.
  1. Engage in Abusive Practices:
    • Do not send emails containing threats, harassment, or inappropriate content.
    • Avoid sending emails that may harm recipients or our systems (e.g., malware, phishing).
  1. Overload System Resources:
    • Sending an unusually high volume of emails that may disrupt our servers is prohibited.
    • Use our services in a manner that aligns with the limits outlined in your subscription plan.

Prohibited Activities

You must not use our services to:

  • Engage in any activity that disrupts or interferes with the integrity or performance of our infrastructure.
  • Impersonate other individuals or organizations or forge email headers.
  • Distribute or store illegal, harmful, or offensive content, including but not limited to materials that are obscene, defamatory, or violate intellectual property rights.
  • Attempt unauthorized access to our systems, accounts, or data.

Monitoring and Enforcement

To ensure compliance with this Policy:

  • We reserve the right to monitor the usage of our services to detect potential violations.
  • We may take action against users who breach this Policy, including but not limited to:
    • Suspending or terminating access to our services.
    • Imposing restrictions on account features.
    • Reporting illegal activities to relevant authorities.

Notification of Violations

If we determine that your usage violates this Policy, we may contact you to address the issue. Failure to resolve the issue promptly may result in further action, up to and including account termination.

Modifications to this Policy

We may update this Fair Usage Policy from time to time to reflect changes in our services or legal requirements. Any changes will be posted on this page with an updated effective date. Continued use of our services indicates your acceptance of the revised Policy.

Contact Us

If you have questions or need clarification about this Policy, please contact us at:

98Mailbox India

#15, 2nd Floor, 1st Main,

Pattergara Pallya, Vijayanagar,

Bangalore, 560076, KA. IN.
Email: support@98mailbox.in

By using our services, you agree to adhere to this Fair Usage Policy to ensure fair access for all users.